Job type: Full-Time
Location: Toronto
About Us:
We are a progressive company in the financial sector, with over 550 employees in 4 offices across Canada. We are currently seeking hard working, energetic, professional individuals to work as a Customer Service Collections Representative.
Responsibilities:
- Make contact with consumers via the telephone to arrange repayment of past due accounts
- Ensure each communication with a consumer is professional and always meets our corporate, regulatory and client requirements
- Locate consumers using online tools, available information and problem solving skills
- Clearly document the results of all calls
- Achieve performance targets and objectives
Requirements:
- Willing to learn
- Fluent in English, both verbal and written
- Professional, tactful and empathetic
- Strong computer skills
- Able to legally work in Canada
- Pass a criminal background check
- Good references
- Experience in a call centre environment is an asset
What We Offer
- Competitive salary
- Commission, contests and bonus plans
- Paid training
- Vacation within the first year
- Great benefits including medical, dental and optical plans
- Friendly and fun work environment
- Opportunities for advancement
